Terms Of Service
Welcome to our official website! Please read and understand the following terms of service carefully before using our services and purchasing products. By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Scope of application
These Terms of Service apply to your purchase of products through our website, use of our services, and any other interactions with us. We reserve the right to modify, update and change these Terms at any time. All modifications will be posted on this page and will be effective immediately. Please check back regularly to ensure you understand the latest terms.
2. User qualifications
2.1,Age requirement:
You must be at least 18 years old to use this website to make purchases or register an account. If you are under 18, you must use this website under the supervision of a parent or legal guardian.
2.2,Legal use:
You agree to use our products and services only for lawful purposes and not to use the Site in any illegal or unauthorized manner. You undertake not to engage in any conduct that could damage, disable, overburden or disrupt our website or services connected to it.
3. Register an account
3.1,Account creation:
To purchase products or use certain features, you may be required to register an account on our website. You are required to provide accurate and complete information, including a valid email address and other necessary information.
3.2,Account security:
You are responsible for maintaining the confidentiality of your account information and password. You should notify us immediately if you become aware of any unauthorized account use. We are not responsible for losses caused by account security issues.
4. Product information and pricing
4.1,Product Description:
We try to ensure that all product information on the website is accurate, but we cannot guarantee that all information is completely accurate. If there is an error in product information (such as price, description, inventory, etc.), we have the right to correct the error before shipping and notify you of the relevant changes.
4.2,Price changes:
All product prices are subject to adjustment at any time. We will try our best to ensure that the price is accurate when you place your order, but if there is a price change, we will contact you as soon as possible to let you know. If the price changes during order processing, we will make settlement based on the order price you confirmed.
5. Order and Payment
5.1,Order confirmation:
When you submit an order through our website, we will send an email to confirm that your order has been received and will send you a shipping notification once processing is complete. Please note that order confirmation does not constitute final acceptance of the order, and we reserve the right to cancel orders at any time.
5.2,Payment method:
We support a variety of payment methods, including credit cards, debit cards, online payment platforms, and more. Payment methods and associated fees will be clearly displayed on the checkout page.
5.3,Order cancellation and modification:
Once an order is processed or shipped, you will not be able to modify it. If the order has not been processed, you can request to cancel it by contacting our customer service team.
6. Shipping and Delivery
6.1,Shipping methods and costs:
We offer a variety of shipping methods for you to choose from. Specific shipping costs and times will be displayed at checkout. Please make sure to provide an accurate shipping address to avoid delays or incorrect deliveries.
6.2,Delivery time:
Delivery times vary based on product type, shipping method and delivery location. The specific delivery time will be communicated to you on the checkout page or in the order confirmation email.
6.3,Transportation risks:
Once the product is delivered to the shipping company, all shipping risks are borne by the buyer. We will try our best to ensure that the products are delivered safely, but if there are any problems such as damage or loss that may occur during transportation, please contact the transportation company or our customer service in time to solve them.
7. Returns and Exchanges
7.1,return policy:
Our return policy applies to products eligible for return. If you are not satisfied with the purchased product, you can apply for return within 10 days after receiving the product. Please see our returns policy page for details.
7.2,Exchange:
We offer exchanges for items with manufacturing defects or shipping damage. You can contact customer service to apply for an exchange within 10 days after receiving the product.
8. Warranty and after-sales service
8.1,Warranty period:
Our products enjoy a certain period of quality warranty service. The specific warranty period and terms will be provided at the time of product purchase and can be checked through your product manual or official website.
8.2,After-sales service:
If you encounter problems while using the product, you can contact our after-sales service team, and we will provide solutions based on specific problems, including repair, replacement and other services.
9. Intellectual Property Rights
9.1,Copyright statement:
This website and all its contents (including but not limited to text, pictures, videos, graphics, logos, etc.) are protected by copyright law, and the copyright belongs to us or has been authorized for use. You may not copy, modify, distribute or otherwise use the contents of this website without authorization.
9.2,trademark:
Our trademarks, trade names and logos are our registered trademarks and may not be used without permission.
10. Privacy protection
We take your privacy very seriously and are committed to protecting your personal information. For detailed information about the collection and use of personal information, please see our Privacy Policy.
11. User Responsibilities
11.1,Comply with the law:
You agree to abide by applicable laws, regulations and all relevant policies and not to engage in any illegal activities through this website.
11.2,Prohibited behavior:
You may not engage in any conduct that could damage, disable, overburden, or disrupt our Site or Services, or interfere in any way with the proper use of the Site by other users.
12. Disclaimer
12.1,Service interruption:
We do not guarantee the continued, trouble-free operation of the website and its services. We reserve the right to temporarily or permanently discontinue part or all of our services without prior notice.
12.2,Product Liability:
Our liability for any damage or loss resulting from the use of the Products is limited to a refund of the price paid for the Products and only in accordance with our Returns Policy.
13. Contact us
If you have any questions or concerns about these Terms of Service, please contact our customer service team:
Email: [[email protected]]
Phone: [+86 182 4053 3774]
Working hours: Monday to Friday, 9:00 am to 6:00 pm China time (excluding holidays)
14. Others
Terms modification:
We reserve the right to modify, update and delete these Terms of Service at any time. Any modifications will be posted on this page and will be effective immediately. Please check the latest Terms of Service regularly.
